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    Get Your Free Wellness Plan – Personalized just for you
    SouthPark• Serving SouthPark Charlotte & Surrounding Areas
    Openuntil 8:00 PM

    Accessibility Statement

    Last updated: August 6, 2026

    Our Commitment

    iCRYO SouthPark is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

    Conformance Status

    We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

    This site is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not yet fully conform to the accessibility standard, and we are actively working to address these areas.

    Measures We Take

    • Semantic HTML and ARIA landmarks for assistive technologies
    • Keyboard navigation across all interactive elements
    • Skip-to-content link for keyboard users
    • Color contrast and typography reviewed against WCAG AA
    • Descriptive alt text on informative images
    • Mobile-first responsive design with adequate touch targets
    • Ongoing accessibility reviews when adding new pages or features

    Known Limitations

    Despite our best efforts, some content may not yet be fully accessible. Known areas include:

    • Third-party booking and payment widgets that are embedded from external providers and not fully under our control. If you experience difficulty using these tools, please call us directly to complete your booking or purchase.
    • Some downloadable PDFs (such as wellness plans) may not yet be fully tagged. We can provide accessible alternatives on request.

    Feedback & Contact

    We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need information in an alternative format, please contact us:

    We try to respond to accessibility feedback within 5 business days.

    Alternative Ways to Book

    If any part of our website is not accessible to you, you can always book directly by phone or in person. Our team is happy to help.

    Visit our contact page for hours and directions.